To ensure a reliable and long-term user experience, we provide the following after-sales support:
Free After-Sales Service:
WithinΒ 1 year from the date of purchase, we offerΒ free replacement parts and repair guidanceΒ for eligible issues not caused by misuse, accidental damage, or unauthorized modification.
Lifetime After-Sales Support:
After the initial 1-year period, you will continue to receiveΒ lifetime technical support, as well asΒ paid repair services and replacement parts, with costs determined based on the issue and parts required.
If you encounter any issues during use, please provide the following information so we can assist you as quickly as possible:
- YourΒ Order ID
- ClearΒ photos or videos of the issue
Our support team will respond promptly to ensure an efficient resolution.